Privacy Policy
KEL Distribution Ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.
1. Information We Collect
We may collect the following information when you use our website, contact us, or place an order:
- Name and company details
- Contact information (email address, phone number, address)
- Payment details (processed securely via our payment providers, we do not store card details)
- Information relating to orders, enquiries, or services
2. How We Use Your Information
We use your information to:
- Process and fulfil customer orders
- Respond to enquiries and provide customer support
- Improve our products, services, and website
- Send important updates about your order or our services
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal data. We may share it only with:
- Trusted service providers (such as couriers, payment processors, and IT support) to complete orders or provide services
- Regulators or legal bodies if required by law
4. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.
5. Data Security
We take appropriate technical and organisational measures to protect your information against loss, misuse, and unauthorised access.
6. Your Rights
Under UK GDPR you have the right to:
- Access the information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally possible)
- Object to certain processing activities
- Withdraw consent for marketing communications
7. How Long We Keep Your Data
We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is used, please contact us:
KEL Distribution Ltd
Email: KEL_Distribution@aol.com
Telephone: 07301 504459
Registered in England & Wales: 16573376